So if you want to recover a lost DOCX file using Data Rescue's deep scan, you'll need to recover a ZIP file identified only by an arbitrary numerical name, and then change the extension from. The DOCX format is now more than 10 years old, and it seems reasonable to expect software to recognize a DOCX file when it finds one. Only Data Rescue, in its deep-scan mode, failed to recognize that a DOCX file was, for all real-world purposes, a document. There's a reason that the Deep scan failed to recognize DOCX files: In reality, DOCX files are ZIP archives, but every operating system, and every other data recovery software we tried, recognizes and displays them as DOCX documents, using identifying data included in the file. In contrast, the quick-scan option that I was able to use with a traditional spinning hard drive correctly identified DOCX files. Like these other apps, Data Rescue listed these files is a tree-structured display divided into Archives, Pictures, and Documents, but it didn't provide a preview pane like Stellar Phoenix, and it fell short of Ontrack in identifying file types.ĭata Rescue's deep scan identified the two recovered Word DOCX files merely as ZIP archives, not as documents, and gave no hint that a file named "21488.zip" was actually a Word file. Stellar Phoenix Windows Data Recovery came close, but only found 11 out of 12 files. Only Kroll Ontrack EasyRecovery matched this performance. When I tested Data Rescue with a USB flash drive that I reformatted after copying a dozen files to it, Data Rescue's deep-scan option found every deleted file. This is exactly the performance I expected with an SSD, and no other service did any better. Here, Data Rescue, like the other file-recovery apps I tested, claimed to find all my deleted files, but when I recovered the files to disk, every single one was corrupted and unusable. I also ran a similar test on a solid-state drive (SSD). Data Rescue won't win any prizes for its interface, but the information you need is there-if you know how to search for it. Once I found one of the files I was looking for in the menu, however, it was easy to see the rest. It didn't make it easy to locate the files in a densely cluttered, tree-structured list of files that it found, and I had to use the app's Find tool to search for the files by name or extension. When I tested Data Rescue on a traditional spinning hard drive, on which I deleted a batch of files and then emptied the Recycle Bin, it instantly found all the deleted files. At the end of the scan, the app shows a confusing menu of different items that you can view, but if you choose Found Files from this menu, you'll get to what you're looking for-a clearly organized menu of document types that the app is able to recover. An Advanced button optionally displays technical data about the exact location that is being scanned on the drive, but you'll probably have no use for this kind of detail. Data Rescue PC4 now starts scanning the drive. A dialog box asks if you want a Quick or Deep scan-and, as in all the other products we tried, you'll almost certainly want a Deep scan because a Quick scan is unlikely to find the deleted files that you want. When you launch Data Rescue PC4, it presents a laconic menu listing your current drives, and-in most cases-you simply select a drive that you want to scan for lost data. There's more on the mail-in service and Mac version below. For Apple fans, we also reviewed the $99 Mac version of Prosoft Data Recovery. Like Ontrack and Seagate, Prosoft offers a high-priced mail-in service that attempts to recover data from physical drives. Prosoft doesn't include an option to delete data securely-a feature included in most rival products-but then again, you probably don't absolutely need that feature in an app designed to recover data.
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